With 20+ years of experience in the tech industry, I’m a Product-focused Leader,

with a unique blend of Product, UX & Operations skills. 

 

Let me unpack that:

 

I believe in understanding problems before solving them - whether it's a user, UX or process problem. 

 

I lead product teams that obsess over customers to gain a deep understanding of their underlying needs, gaps and business opportunities.  

 

I work with technologists and designers to identify how software can meet the market's needs. 

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I aim to ship delightful user experiences via a user-centric, design thinking approach.

 

I focus on pairing process with the organization's values and goals, so that they operate efficiently.

 

I practice Kaizen: fail early & often, iterate, 1% gains.

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I coach development squads/teams on how to be agile, iterative & efficient, while still ensuring high quality and enjoying their jobs.

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