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EXPERIENCE

I have experience across a diverse set of domains in both the enterprise and consumer technology worlds. Depending on company, my focus is split between Product Operations, Product Management, UX, Product Strategy and Agile Coaching. You're probably thinking, "How can someone excel in all of these areas?". Well, I do! It is the culmination of my career thus far.

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I've always loved to make things. To make something great, you need to identify the right intersections in user behavior, business, and technology. The process of connecting those dots and creating products that people love is the thing that I enjoy most.

2017- Present

Vitruvi - Executive Director of 
Product, Design & Operations 

Vitruvi is a GIS-enabled construction management SaaS platform.  I joined the Senior Leadership Team as employee #5. In my 7-year tenure, we grew from inception to 80+ employees, from $0 revenue, through "alpha" to commercial releases to many millions in ARR. I am responsible for all aspects of Product Development, Product Operations & UX/Design. 

2011 - 2015

Zappos - Manager of Projects

I was responsible for managing all aspect of website operations and development. I held multiple roles from Senior Product Manager to leading the Technical Project Management team. My team’s work resulted in annual revenues increasing from 300% to ~$3B during my 4-year tenure.

2008 - 2009

GLG - Senior Product Manager

My primary responsibility was to increase traffic and conversion of GLG's client platform. Under my leadership, our platform achieved 100k unique visitors per month and 60% penetration of our client base within Y1 of initial product launch.

2004 - 2005

Scholastic - Product Manager

2003 - 2004

IBM - Business Analyst

2002 - 2003

Pepsi - Financial Systems Analyst

2001 - 2002

Mastercard - Financial Systems Analyst

2015 - 2017

Product Management Consultant

I made the jump from employee to independent consultant. I worked with clients to improve their product development process, work streams and increase their user bases. 

2009 - 2011

Jones - Director of Program Mgmt

I was brought onto establish product operations practices and to manage large scale programs.
I launched 4 major initiatives and countless minor releases, all of which were delivered
on time and at/or below-budget.

2005 - 2008

Ladders - Senior Product Manager

© 2024 Created with passion by Jess Racanelli

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